NDIS participants

Every practitioner at OneBodyMind sees NDIS participants whose plans are self-managed or plan-managed. Here is how it works, so there are no surprises at the first appointment.

Who we can see under the NDIS

The practitioners here are independent providers who are not NDIA-registered. Under NDIS rules that means they can see you if your plan is self-managed or plan-managed. If your plan is NDIA-managed (agency-managed), you need an NDIA-registered provider, so your plan cannot be used here. If you are not sure how your plan is managed, it is written on the plan itself, and your support coordinator or plan manager can tell you.

Psychology and counselling usually sit under Capacity Building: Improved Daily Living. Check that your plan has funding in that category before booking, because therapy cannot be paid from Core supports.

Fees and how payment works

If you are self-managed, you pay the practitioner's fee at the time of the appointment, as any client does, and claim it back from the NDIS yourself through the participant portal. The invoice you receive has everything the portal asks for.

If you are plan-managed, the practitioner invoices your plan manager directly at the time of the appointment, in line with the NDIS Pricing Arrangements and Price Limits, and your plan manager pays it from your plan. You do not pay on the day.

NDIS funding and Medicare are separate. A session paid from your plan cannot also attract a Medicare rebate, and you do not need a GP referral or Mental Health Treatment Plan to use your NDIS funding. Reports written for the NDIS, such as evidence for a plan review, take separate time and are quoted separately.

What to bring, and what to expect

Bring your NDIS number, your plan dates, and, if you are plan-managed, your plan manager's name and invoicing email. Your practitioner will set out a simple service agreement before you start, which the NDIS asks for: what the sessions are for, the fee, and how cancellations work.

The work itself is the same evidence-based therapy any client receives, matched to the goals in your plan. Sessions are face-to-face in Rose Park or by telehealth. The consulting suites are on the first floor, reached by one flight of stairs, with no lift; if stairs are not manageable, telehealth is likely to suit you better, and reception can advise.

Common questions

My plan is NDIA-managed. Can I still come?

Not under your NDIS funding, because NDIA-managed plans need NDIA-registered providers and the practitioners here are not NDIA-registered. You are welcome to attend privately or with a Medicare rebate instead.

Do I need a GP referral to use my NDIS funding?

No. A referral and Mental Health Treatment Plan are only for Medicare rebates. NDIS-funded sessions do not need one, and a session cannot be funded by both at once.

Will the practitioner invoice my plan manager?

Yes, if you are plan-managed. The invoice goes to your plan manager at the time of the appointment and is priced within the NDIS price limits. If you are self-managed, you pay on the day and claim it back yourself.

Can you write a report for my plan review?

Usually, if you are an existing client and the practitioner is in a position to comment. Reports take separate time and are quoted separately from sessions.

If you or someone you know is in crisis, call Lifeline on 13 11 14, or 000 in an emergency. OneBodyMind is not a crisis service. Beyond Blue: 1300 22 4636.